FAQ

Send flowers with Rosenbörse

Your questions. Our answers.

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Frequently Asked Questions

Frequently asked questions about care, occasion and shipping answered quickly

Would you like to send a flower or give roses as a gift and have questions about ordering, care or meaning? Here you will find the most common answers – clear, understandable and helpful.

Buy & Send Roses

Orders placed by 3 p.m. will be delivered as early as the next business day between 7 a.m. and 12 p.m. Same-day delivery is also possible upon request.

Our shipping service costs CHF 22.50 per order. Shipping is free from CHF 133.– – valid for online orders.

We accept Twint, credit cards (Mastercard, Visa), PayPal, Apple Pay and Google Pay.

Of course. When you send flowers, you can specify your own address or any delivery address when ordering.

Yes – that’s our specialty. Simply enter the recipient’s address at check-out.

Of course! Valentine’s Day is a highlight for us – and we deliver your roses on time for the day of love.

Visit us in our branches in Zurich, Zug, Lucerne or Sihlbrugg. You can find the addresses here.

Keep Roses Fresh

Roses like it bright, but not hot. Avoid direct sunlight and radiators. The best place is one with indirect light (e.g. east or west window).

This is usually due to the quality. Our roses are freshly cut – please put them in water quickly and follow our care tips.

With good care, they remain beautiful for up to 7 days.

Simple fresh tap water is sufficient. Tip: 1 tsp of Javel per liter prolongs the shelf life.

The stems should be at least halfway in the water. Change the water every two days.

No. Regular water changes and trimming are completely sufficient.

Bulbous vases with a lot of volume are ideal. Above all, it is important to: use a clean vase!

Cut Roses Correctly

Every two days, when changing the water. This keeps the interface fresh and permeable.

Use a sharp knife without serrations, no scissors or hammering. Cut at an angle, preferably directly under water.

The angled cut increases the water absorption area and prevents bacteria from forming.

Give Roses as a Gift

Roses always fit – whether for a birthday, wedding, anniversary, Valentine’s Day or just because. They stand for appreciation and feeling.

  • Red: Love & Passion
  • Pink: Delicate feelings, romantic
  • Yellow: Friendship (tricky in relationships)
  • Orange: Joy of life & enthusiasm
  • White: Innocence, new beginning
  • Lavender: Love at first sight
  • Dark pink: Gratitude & Reconciliation

An odd number looks more elegant – originally a sign of exclusive quality and today a design tip for beautiful vase bouquets.

  • Pink: Charming and reserved
  • Lavender: Love at first sight
  • Red: Direct & passionate – more for later dates

Dark pink roses stand for gratitude – ideal for reconciliation.

Red roses show love and passion. Better to avoid yellow, as they can be interpreted negatively in the relationship.

A mixture of red & white fits wonderfully – Christmassy and stylish.

Pink, pink and lavender roses look fresh, elegant and festive. White also fits perfectly.

Dry & Preserve Roses

  • Air drying: Upside down in a dark room, 2 weeks
  • With salt: Place roses in a container with salt – remove after 2–3 weeks
  • With detergent: As with salt, but shake thoroughly – color remains strong
  • Mix 50/50 with water
  • Place freshly cut roses in it
  • After 2–3 days they are preserved and durable
  • Optional: Hairspray protects against dust

Origin & Miscellaneous

Our roses come from Ecuador – from family farms at 3,000 m above sea level, where the climate and care ensure exceptional quality.

Wild roses have the strongest fragrance, but are less durable. Fragrance and longevity are usually mutually exclusive.